Shipping & Return Policies, Payments and Wholesale Inquiries
SHIPPING POLICY
By collaborating with dependable, experienced delivery companies in your region, we at FD Home want to give you with the greatest home delivery service possible. We'll meticulously choose the finest delivery alternatives for your purchase to ensure that everything arrives safe and sound. Depending on what you buy, your order may be delivered in a variety of shipments from various providers.
RETURN POLICY
FD Home is dedicated to providing a better online shopping experience. If you are not completely happy with your purchase, please contact us and we will do everything possible to satisfy you.
You have 7 days from the day you receive your order to return it if you are not completely satisfied. The refund excludes restocking expenses (15%) and shipping fees ($75). Simply contact our customer service department to arrange for a return pickup.
We offer a 30-day money-back guarantee for damaged goods. You can return any purchase that is damaged or faulty within 30 days of delivery for a repair or replacement.
ITEMS THAT ARE NON RETURNABLE
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Mattresses & Box Springs
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Assembled items
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Items marked "Final Sale" on the product page
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Packaging that has been opened
-All returned or exchanged goods must be in "as new" condition at the time of collection. This means they must have all the parts, packaging and instructions with them.
-If you received free delivery, the outbound delivery fee will be subtracted from your refund.
-Before signing for your delivery, please inspect the items carefully to ensure that they are satisfactory.
PAYMENT METHOD
We accept Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB, Maestro, and PayPal. Unfortunately, for COD orders we cannot take them- all payments must go through online with us once submitted!
WHOLESALE INQUIRIES
We are a wholesale supplier for furniture, mattresses and home decor items. Fill out the form below and a team member will be in touch with you to follow up on the next steps.